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Privacy Policy

At Robitty, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you use our services. By accessing or using Robitty’s services, you agree to the terms of this Privacy Policy. Please read it carefully.

1. DEFINITIONS

  • Robitty: Refers to the financial technology platform offering various financial services including money transfers, digital banking, and investment tools.
  • User, You, or Your: Refers to individuals or businesses who use Robitty’s services.
  • Services: The financial solutions provided by Robitty, including money transfers, digital banking, debit and credit card services, investment and savings plans, and cryptocurrency services.
  • Personal Data: Any information that identifies you or can be used to identify you, such as your name, email address, phone number, or financial details.

2. INFORMATION WE COLLECT

We collect the following types of information when you use Robitty’s services:

  • Personal Information: When you register, make transactions, or contact us, we collect details such as your name, contact information, payment information, and identification documents.
  • Financial Information: For transaction processing, we collect financial details such as your bank account information, payment history, and investment preferences.
  • Usage Data: We automatically collect information about your interactions with our platform, such as your IP address, browser type, pages visited, and device information.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience on our website and analyze site usage.

3. HOW WE USE YOUR INFORMATION

Your data is used for various purposes, including:

  • Providing Services: We use your personal and financial data to offer the services you have requested, such as processing payments, transferring money, and managing accounts.
  • Improving Services: We analyze usage data to improve our platform’s performance and user experience.
  • Compliance: Your data may be used for compliance with applicable financial regulations, including Know Your Customer (KYC) and Anti-Money Laundering (AML) laws.
  • Security: To protect against fraud, unauthorized transactions, and security breaches, we use your data for monitoring and fraud prevention.

4. SHARING YOUR INFORMATION

We do not sell your personal information. However, we may share your information in the following cases:

  • Service Providers: We may share your data with third-party vendors who help us process payments, provide customer support, or enhance our services.
  • Legal Obligations: We may share your information if required by law or in response to legal requests, such as court orders or government investigations.
  • Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred as part of the business transaction.

5. DATA SECURITY

We implement industry-standard security measures, including encryption, secure authentication, and regular security audits, to protect your data from unauthorized access, loss, or misuse. However, no data transmission method over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

6. YOUR RIGHTS

As a user, you have the following rights regarding your personal data:

  • Access and Correction: You can request access to or correction of your personal information by logging into your account or contacting us directly.
  • Data Deletion: You may request to delete your account and personal data, subject to applicable retention laws.
  • Opt-Out: You can opt-out of promotional emails by following the unsubscribe link in our communications or contacting us directly.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to enhance user experience, analyze website usage, and deliver targeted ads. You can manage your cookie preferences in your browser settings. Please note that disabling cookies may affect some functionalities on our platform.

8. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 18, we will take steps to delete that information.

9. INTERNATIONAL DATA TRANSFERS

As Robitty operates globally, your personal data may be transferred and stored outside of your country. By using our services, you consent to the transfer of your data to countries with varying data protection laws, including the possibility of less stringent protection than in your home country.

10. CHANGES TO THIS PRIVACY POLICY

Robitty reserves the right to update or modify this Privacy Policy at any time. We will notify you of significant changes through email or on our platform. Continued use of our services after changes are made constitutes acceptance of the revised policy.

11. CONTACT US

If you have any questions, concerns, or requests related to your personal data, please contact us.

By using Robitty’s services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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